Department Welcome

The members of the Matthews Police Department welcome the opportunity to hear from you. Please let us know what's going on in your neighborhood, what more we can do to make our community safer, or how we can change this site in order to make it more helpful to you. If you cannot locate the information you need, or would like to provide comments or feedback to members of our department, please use the Contact Us section. Thank you for your interest in our department.   

Department Overview

The Matthews Police Department is staffed by approximately 85 full and part-time employees. Generally serving in one of four service divisions - Administration, Criminal Investigations, Patrol, and Support Services - our staff is committed to providing the highest level of service possible to our citizens. While our employees' work shifts vary from 8 to 12 hours, many still volunteer to assist organizations like Safe Kids, our Police Explorer' Post and the Lunch Buddies Program at our local elementary schools.   

The shared Mission of our staff is simple, but focused - "The members of the Matthews Police Department strive to promote a safe community by preventing crimes and reducing the fear of crime by our citizens, while treating all individuals fairly and with respect. Our members will demonstrate knowledge, courage and integrity while building partnerships necessary to enhance the safety of our community."    We recognize, however, that our members alone cannot keep our community safe - this requires the support and assistance of all members of our community. Through our Neighborhood Watch and Business Safety programs, and especially our Citizens Volunteer Corp, our goal is to establish partnerships throughout our community. We challenge you to get involved! 

Stay Informed & Stay Safe ! 

 Click Here >> CITIZEN OBSERVER  << Click Here 

One great tool to stay abreast of urgent & public safety information about the Matthews community is by enrolling to receive messages through Citizen Observer. Messages about crimes, emergencies or traffic problems can reach you through e-mail, text or social media. Just enroll & select the types of messages you wish to receive - and it's free! 

Click Here >>   << Click Here

By signing up for CHARMECK ALERTS,  you manage how & when you receive local & county-wide emergency & public safety messages. Previously known as the 'Reverse 911' system, you now must register for this service - specifying the locations of your interest, the types of messages you wish to receive, and how you receive those messages - whether by phone, e-mail, text, or Twitter.  Registration is free & simple , but taking those 15 minutes to register may prove to be one of the most critical things you'll do to protect your family, your home or your business.


Check Out What's Happening !

While your child safety or booster seat may be installed properly, we want to help you make sure that it is.  We hold weekly FREE clinics to inspect and/or install child safety seats.

WHEN:  Every Wednesday morning from 8:00am - 11:30am
WHERE: The Matthews Police Department
                      (click for directions)       

You do not have to bring your child, but is helpful. You can also call at any time to see if an on-duty officer is available for this service if you cannot make it to our weekly clinics. 

Please come out and join members of the Matthews Police Department as we host Coffee with a Cop. The second Tuesday of each month, police officers will be available to answer your questions, listen to your concerns, or just to get to know you. If you have any questions about this program you can contact the Community Resource Officer at: or 704-841-6754.

           When:  Tuesday, January 13th  9:00 am
Where:  Starbucks in Harris Teeter
1811 Matthews Township Pkwy (map)



Have you ever wanted to know what we are doing and why? Now is your chance, you can apply to our Citizen Police Academy by clicking on the picture to the left for an application. Once it's completed you can email it to: mail it, or drop it off at the police department.

The class will be held each Thursday from 6:00 until 8:00 pm starting on January 15, 2015 and ending on March 12, 2015. You will learn a variety of things about us including the structure of the department, how we train, employment requirements, community events, legal issues, and much more. 

In order to take part in the class, you must live or work in Matthews, be available for all classes, and pass a background check. Applications are considered on a first-come basis, and we only accept 18 members. So apply now!  If you have any questions please call Officer Tim Aycock at 704-841-6754 or email him at