Department Welcome
The members of the Matthews Police Department welcome the opportunity to hear from you. Please let us know what's going on in your neighborhood, what more we can do to make our community safer, or how we can change this site in order to make it more helpful to you. If you cannot locate the information you need, or would like to provide comments or feedback to members of our department, please use the Contact Us section. Thank you for your interest in our department. 

Department Overview
The Matthews Police Department is staffed by approximately 85 full and part-time employees. Generally serving in one of four service divisions - Administration, Criminal Investigations, Patrol, and Support Services - our staff is committed to providing the highest level of service possible to our citizens. While our employee's work shifts vary from 8 to 12 hours, many still volunteer to assist organizations like Safe Kids, our Police Explorer' Post and the Lunch Buddies Program at our local elementary schools.
The shared Mission of our staff is simple, but critical - "The members of the Matthews Police Department strive to promote a safe community by preventing crimes and reducing the fear of crime by our citizens, while treating all individuals fairly and with respect. Our members will demonstrate knowledge, courage and integrity while building partnerships necessary to enhance the safety of our community." 
We recognize, however, that the members of our department alone cannot keep our community safe - this requires the support and assistance of all members of our community. Through Neighborhood Watch and Business Safety programs, our goal is to establish partnerships throughout our community. We challenge you to get involved! Get to know your neighbors; establish a Neighborhood Watch program, and seek out information about what is going on in your neighborhood and your community.


One great tool to stay abreast of urgent & public safety information about
the Matthews community is by enrolling to receive messages through
Citizens Observer. Messages about crimes, emergencies or traffic problems
can reach you through e-mail or text.. Just enroll & select the types of
messages you wish to receive - it's free! 


  Through CHARMECK ALERTS,  you can now manage how & when you receive emergency & public safety messages. Previously known as the 'Reverse 911' system, by registering for this service, you can specify the locations of your interest, the types of messages you wish to receive, and how you receive those messages - whether by phone, e-mail, text, or Twitter. Registration is free & simple , but taking those 15 minutes to register may provide to be one of the most critical things you'll do to protect your family, your home or your business.

What's Happening -

EVERY DAY:  School is in session!

With the end of Daylight Savings Time, many of our kids are getting onto and off of the school bus in the dark. With our kids waiting on buses or walking near our schools, we ask all motorists to drive slowly and remain attentive ! Our officers are out in force to make certain that you are!  Click on the school bus image to review the N.C. laws regarding what you must do when approaching a stopped school bus.  >>>     

EVERY WEEK:  Child  Safety Seat Clinic

The Matthews Police Department offers free safety seat installation and inspections every Wednesday from 8:00 am to 11:30 am. No appointments are needed and please allow at least 20 minutes per seat. It is recommended that you bring your child with you, though that is not required.  When certified officers are available, they will provide this service at our station at any time. Call our department to determine if someone will be available to assist you at other times.

For more information on child safety, or for an updated events calendar, check out the site of our partner - Safe Kids: Charlotte-Mecklenburg.

Matthews Police Department
1201 Crews Road
Matthews, NC 28105
- Locate Us - 

Police Department Contacts

           (704) 847-5555

           (704) 847-4069

        Fax: Dispatch Center
           (704) 847-0546

          Records / Reports
           (704) 845-1973
       Fax: (704) 845-5824
  Criminal Investigations Division
           (704) 847-7755
        Fax: (704) 847-3287

   Community / Safety Programs
           (704) 841-6754

      Animal Control Services
            (704) 847-4069