Department Welcome

The members of the Matthews Police Department welcome the opportunity to hear from you. Please let us know what's going on in your neighborhood, what more we can do to make our community safer, or how we can change this site in order to make it more helpful to you. If you cannot locate the information you need, or would like to provide comments or feedback to members of our department, please use the Contact Us section. Thank you for your interest in our department.   

Department Overview

The Matthews Police Department is staffed by approximately 85 full and part-time employees. Generally serving in one of four service divisions - Administration, Criminal Investigations, Patrol, and Support Services - our staff is committed to providing the highest level of service possible to our citizens. While our employees' work shifts vary from 8 to 12 hours, many still volunteer to assist organizations like Safe Kids, our Police Explorer' Post and the Lunch Buddies Program at our local elementary schools.   

The shared Mission of our staff is simple, but focused - "The members of the Matthews Police Department strive to promote a safe community by preventing crimes and reducing the fear of crime by our citizens, while treating all individuals fairly and with respect. Our members will demonstrate knowledge, courage and integrity while building partnerships necessary to enhance the safety of our community."    We recognize, however, that our members alone cannot keep our community safe - this requires the support and assistance of all members of our community. Through our Neighborhood Watch and Business Safety programs, and especially our Citizens Volunteer Corp, our goal is to establish partnerships throughout our community. We challenge you to get involved! 

Stay Informed & Stay Safe ! 

 Register Here >> CITIZEN OBSERVER  << Register Here 

One great tool to stay abreast of urgent & public safety information about the Matthews community is by enrolling to receive messages through Citizen Observer. Messages about crimes, emergencies or traffic problems can reach you through e-mail, text or social media. Just enroll & select the types of messages you wish to receive - and it's free! 

Register Here >>   << Register Here

By signing up for CHARMECK ALERTS,  you manage how  you receive local & county-wide emergency & public safety messages. Previously known as the 'Reverse 911' system, you now must register for this service - specifying the locations of your interest, the types of messages you wish to receive, and how you receive those messages - whether by phone, e-mail, text, or Twitter.  Registration is free & simple , but taking those 15 minutes may prove to be one of the most critical things you'll do to protect your family or your business.


Check Out What's Happening !

We want to help you make sure that your child safety seat is installed correctly. We hold weekly FREE clinics to inspect and/or install child safety seats.                         
WHEN:  Every Wednesday morning from
8:00am - 11:30am 
WHERE: The Matthews Police Department
        (click for directions)
You do not have to bring your child, but it is helpful. You can also call at any time to
see if an on-duty officer is available for this service. 

Please come out and join members of the Matthews Police Department as we host Coffee with a Cop. Our police officers will be available to answer your questions, listen to your concerns, or just to get to know you. If you have any questions about this program you can contact the Community Resource Officer at: or 704-841-6754.

                When:  Tuesday, February 16, 2016  9:00 am                 
Where: Starbucks
 2233 Matthews Township Pkwy. (Map)