Frequently Asked Questions (FAQ's)

What is the current tax rate?

  • The tax rate is $0.3175/$100 valuation.

When are tax bills due?

  • Tax bills are due Sept. 1.  However, bills are not delinquent until after Jan. 5 of the following year.

Where do I pay my property taxes?

  • There are four ways to pay your taxes:
  1. In person: the Mecklenburg County Tax Collector is in the Robert (Bob) L. Walton Plaza at 700 E. Stonewall St., Charlotte. Hours are Monday-Friday, 8 AM-5 PM.
  2. By mail: send checks or money orders to City-County Tax Collector, P.O. Box 32247, Charlotte, NC 28232-2247. Make checks payable to City-County Tax Collector and send both the tax payment stub and your check or money order.
  3. By phone: call toll-free 1-877-533-0072 to use your debit or credit card.
  4. The Internet: go to and navigate to "Pay Taxes Online." Debit and credit cards are accepted.

What is a fiscal year?

  • Like many governmental entities, the Town of Matthews operates on an annual financial year which is distinct from the calendar year; Jan. 1-Dec. 31. The fiscal year for the Town of Matthews begins July 1 and ends June 30. 

What forms of payment does the Town accept?

  • The Town accepts cash, business or personal checks and money orders. Return checks are subject to a $25 service charge. Debit or credit cards are accepted by the Finance Department