Town of Matthews
Records / Communications Division

- Emergency Communications Division:
 serving as the critical link between the public, our officers, and other emergency providers, this staff of eight full-time & roughly fifteen part-time certified Dispatchers provide a tremendous service 24/7. Each shares the responsibility of receiving all public calls for police and/or animal care services (more than 100,000 telephone calls annually), manage the dispatch of call information & data to our officers in the field, all while maintaining constant radio communications with our officers and those agencies we serve in a mutual aid capacity. 

    Records / Comms Div.

    Lynn Stelley
    Records / Communications Manager / Admin. Asst.
    (704) 841-6714
    [email protected]

    Talia Hood
    Communications Supervisor
    (704) 841-6779
    [email protected]

    Jo'Ann Zimmermann 
    Records Clerk
    (704) 841-6702
    [email protected]

    Becky Thompson
    Records Clerk
    (704) 841-6710
    r[email protected]

    Records Office Hours:
    Monday - Friday
    9:00 a.m. - 5:00 p.m.

    Information / Records Office:
    Fax: 704-845-5824
    [email protected]

    Communications Center
    Police Services - Emergency & 
    Non - Emergency Number:
    (704) 847-5555

    Town of Matthews | 232 Matthews Station Street Matthews, NC 28105  |  Phone: 704-847-4411  |  Fax: 704-845-1964
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